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What are Multi-Agency Audits (MAAs)?

The Professional Standards & Audit Service (PSAS) within Essex County Council facilitate Multi-Agency Audits (MAAs) on behalf of the Essex Safeguarding Children Board (ESCB).

 

These can take the form of either a Multi-Agency Case Audit (MACA) or a Multi-Agency Thematic Audit (MATA).  All Multi-Agency Audit activity that is undertaken, is overseen by the Performance, Audit & Quality Assurance (PAQA) Subgroup of the ESCB.  All key agencies across Essex provide dedicated ‘Audit Co-ordinators’ to support in the delivery of the MACA & MATA programme.

 

Multi-Agency Case Audits (MACAs) involve a range of key agencies taking a forensic look at the effectiveness of multi-agency working in relation to a single case using bespoke audit tools/approaches to support this practice evaluation activity. Once this activity is completed, involved professionals/agencies come together at a MACA discussion to share observations drawn from their related audit activity and to hear the reflections of their partner agencies and learn from each other.

 

Multi-Agency Thematic Audits (MATAs) can involve a range of quality assurance activities such as focus groups, policy & procedural reviews, related aggregated learning and bespoke audits to form a view about the effectiveness of multi-agency working where there is common practice feature, for example Parental Mental Health or Neglect. Once this activity is completed, involved professionals/agencies come together at a MATA discussion, to draw out cross cutting practice themes which agencies can learn from.

 

The Benefits of Multi-Agency Audits (MAAs)

 

Reflect on your own practice 

 

Learn from others experience

 

Informs multi-agency practice development

 

Strengthens multi-agency networks