Concerned about a child or young person? Call 0345 603 7627

Please note: Essex County Council has moved the web content from the Essex Effective Support website to the Children and Families section of the site. 


How to report a concern about a child

If you are concerned that a child or young person is being harmed or neglected or is at risk of this you should go to the report concerns about a child page on the Essex County Council website. 


If the child is at immediate risk of significant harm, then call the Children and Families Hub on 0345 603 7627and ask for the 'Priority Line'.


Out of hours: (Mon-Thurs 5.30pm-9am. Fri & Bank Holidays 4.30pm-9am) 0345 606 1212 Email:


If there is an immediate risk of harm to a child then contact the Police.


The Children and Families Hub continue to offer a consultation line for professionals providing advice and guidance. This can be accessed by calling 0345 603 7627 and asking for the 'Consultation Line'.


Request for information portal

Enquiries and requests for information from Children and Families must be made using this link.