Last updated by Stephanie Rosser on Wednesday, November 27, 2024

A new online referral form​ will launch on 2 December 2024.

This online form will replace the word document paper form, which will be fully phased out by 31 December 2024. 

Single Point of Access (SPA) referrals will as usual be screened, triaged and reviewed by mental health practitioners. This online form is designed so that any person can request support and advice when concerned about mental health. The parent/young person must be aware of the completion of this form and consent to this.

When needed SPA mental health practitioners will contact the child/young person/family or carer to gather additional information which will then clarify next steps. Based on the available information and the SPA knowledge of support and resources available, a decision can be made to identify appropriate responses to meet individual need.