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Spot the signs of exploitation

Key indicators for the hotel Reception / Public areas:

  • Guests refusing to leave credit/debit card details and insist on paying with cash
  • Guests requesting a room that is isolated
  • Guests with local address renting a room
  • Guests who do not have any luggage or ID
  • Guests who appear secretive about their visit
  • Last minute walk-in bookings
  • Booking made in different names than those checking-in
  • Guests trying to conceal their activities in the room
  • Guests requesting an isolated room that is more private
  • Guests who don’t want their room visited
  • Guests who request their room isn’t cleaned
  • Guests trying to conceal who they are with
  • Guests with a young person who appears nervous, withdrawn or fearful and acts upon instruction
  • Guests with a young person who appears disorientated or restricted from moving/communicating
  • Guests who do not speak the same language as the person checking in
  • Young people with significantly older partners
  • Young girls who appear overly made up (make-up/ clothing) that is inappropriate for their age
  • Young people loitering in public areas/external areas of premises
  • Guests arriving and asking for a specific room number with no details of the booking name
  • Guests who move in and out of the premises regularly at unusual hours
  • Numerous visitors to a room at regular intervals
  • Unusual high traffic to guest room who do not appear to have a reason for being there
  • Individuals who appear to be monitoring public areas
  • Two or more adult males heading for a room may indicate a party
  • Guests who access an excessive or unusual amount of pornography (TV or computer)
  • Ordering alcohol to a room with underage people
  • Neighbouring guests complaining about noise from the guests’ room
  • Checking out early

Housekeeping:

  • Rooms with signs of sexual activity
  • Guest rooms with a lot of condoms/condom wrappers
  • Guest rooms with evidence of drug usage/drug paraphernalia (e.g. syringes, wraps, pipes, bongs, broken light bulbs, spoons, plastic bags, antiseptic wipes, prescription / over the counter drugs)
  • Guests who refuse to have their room cleaned
  • A hospitality suite with businessmen and young people (adults may be there for an event, conference or meeting)