Concerned about a child or young person? Call 0345 603 7627

General information and advice during the COVID-19 Outbreak


National advice and guidance

NHS advice for Coronavirus advice about restrictions

Coronavirus Multilingual hygiene and prevention posters

Test and Trace App 

Shielding guidance for children and young people

Coronavirus (COVID-19): guidance for local authorities on children’s social care 

Covid-19 and early intervention: Evidence, challenges and risks relating to virtual and digital delivery

Coronavirus (COVID-19): safeguarding in schools, colleges and other providers 

Online Safeguarding: The Dark Web - The Children's Society


Local support and guidance

Essex Coronavirus Action webpage - Latest information - national and local advice and support. 

Essex Welfare Service - For people who are not able to get any support from either family or friends or from their local district area support groups.

Essex Schools Infolink COVID pages 

Online safety resources - These are for professionals, parents/carers and young people and are in relation to online grooming and exploitation, as there is a risk this may increase during the lockdown. 

Essex Youth Service Zoom sessions - Weekly timetable of activities including baking, maths club, bingo, dance and much more...


Domestic Abuse


Women’s Aid Survivors Forum

Women’s Aid Live Chat 

Victim Support Live Chat


Essex: Compass 24/7 Domestic Abuse helpline – 0330 333 7 444


Top Tips for responding to Domestic Abuse - Home may not be a safe place for those affected by domestic abuse. Practitioners play a vital role in addressing domestic abuse in the current COVID-19 pandemic and national lockdown.


For more information about anything related to Domestic Abuse visit the Southend, Essex and Thurrock Domestic Abuse website.  


Essex Health Services

North East Essex CCG

East Suffolk and North Essex Foundation Trust

Essex Partnership University Foundation Trust 

Thurrock CCG

Anglian Community Enterprise - Service Status



Districts – support in local communities

Maldon and District CVS

Chelmsford CVS

CVS Tendring

Basildon, Billericay and Wickford CVS

CVS Uttlesford

Brentwood CVS



Volunteers Good Practice Guide for those coordinating volunteers & Volunteer Code of Conduct


Volunteer Tasking Framework (vetting processes)


Safeguarding advice for volunteers - Video from Waltham Forest District Council


Cybercrime and Fraud

Covid-19 themed phishing emails containing links and attachments attempting to trick people into divulging personal information including financial information are on the rise. There have also been fake vaccintaions emails. To keep yourself safe take a look at this information from CIFAS and the National Crime Agency Fraud Scams