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Prioritising support through continued contact with high risk child protection cases, our children-in-care and young people living in semi-independent accommodation.


Essex Child and Family Wellbeing Service

Services remain available in line with Government COVID-19 guidelines. You can find out if the service you require has been changed by contacting: 0300 247 0014 (Mid Essex), 0300 247 0015 (North Essex), 0300 247 0013 (South Essex), or 0300 247 0122 (West Essex). For more information visit the Essex Child and Family Wellbeing Service website.


Children in Care Statutory Reviews

Reviews will continue to be held within statutory timescales, but they will be virtual reviews. IROs will do everything possible to speak with children and young people as part of the review process, and Social Workers are expected to present an updated Life Plan to the review. IROs will write up their recommendations and reports in the normal way and these will be distributed as usual.


Child in Need

Child in Need (CIN) meetings/reviews will continue, but they will be virtual. Families are supported to participate in the CIN process as much as possible which includes being supported to join the CIN Meeting/Review through the use of conference calls. If this is not possible the allocated Social Worker will hold a discussion with the family both pre and post meeting/review to gain their views about developing or progressing their CIN plan. Where there is a Child in Need Reviewing Officer involved, they will liaise with the allocated Social Worker and Team Manager about how best to manage the CIN Meeting/Review process for each family.


Child Protection Conferences

Where necessary conferences will go ahead virtually. It is as important as ever that appropriate plans are put in place to safeguard our most vulnerable children and young people. The Child Protection Co-ordinator (CPC) will liaise with the social worker and team manager about how best to manage the conference process on a case by case basis. Find out more about Child Protection Conferences.


MACE 1 meetings

MACE 1 meetings are being held virtually. The administration for the meetings will continue as usual and the people invited to MACE 1 remain the same. MACE 1 will continue to be minuted by ECC and a record of the discussion will be completed for each child/ Young Person and circulated as usual to all attendees. Pre-MACE meetings are also running virtually. The invitees external to ECC for these virtual meetings will remain as currently (being Essex Police and YOS).

Find out more about MACE and Safeguarding Arrangements.


Missing Chats

The offer of missing chats will remain the same: all young people returning from Missing Episodes and their parents/ carers will continue to be offered an independent Missing Chat. Contact or find out more.


Directory of Services

Directory of Services has been updated to include a new section focused on Covid-19, this includes details of all the food banks, Facebook groups in the local communities etc.




Essex Schools Infolink - Information including the model interim Child Protection policy for period of closure due to COVID-19 and safeguarding briefings that are being sent regularly to all schools.


Families InFocus (Essex)

Can be contacted through a variety of ways and our telephone helpline and helpline email continue to run a usual for both new and existing service users. Further information available on the website.




SET Multi-Agency Risk Assessment Conference (MARAC)

Virtual MARACs are now in place and the processes have proved to be effective and efficient. 





Domestic Abuse Refuges

Refuges continue to take referrals as long as people are not symptomatic for the coronavirus. 


Domestic Abuse Policing

Essex Police are currently responding to Domestic Abuse incidents as normal. However, consideration and safety advice as regards COVID-19 is being followed to protect members of the public and Police officers. 


COMPASS - 24/7 Domestic Abuse helpline

Online referral remains active for individuals wishing to self-refer or professionals wishing to make third-party referrals. Find out more on the COMPASS website.


Perpetrator Programmes

The Change Hub is committed to offering support to perpetrators and are operating online and face to face services.



Operating in a Covid secure way. Find out more.


South Essex Domestic Abuse Hubs

Visits to all South Essex Domestic Abuse Hubs are currently suspended but our phone line is open Monday-Friday 9am till 5pm for anyone who would like support and assistance to deal with domestic abuse. 01268 206798. 





Services are still accepting clinically appropriate referrals which are being seen in line with the clinical need. Find out more about the Provide Covid-19 response.


Essex Sexual Health Service 

The service should be contacted in the first instance by telephone on 0300 003 1212. Virtual assessments will determine the next steps which may include a socially distanced attendance at one of the clinics or a community pharmacy. Find out more about Essex Sexual Health Service Covid-19 response.


Provide Wellbeing

Offering remote consultations by either phone or video and face to face in a Covid secure way. Find out more about Provide Wellbeing's Covid-19 response.