Last updated by Stephanie.Rosser@essex.gov.uk on Tuesday, May 19, 2020
The Children and Families Hub are seeing an increase in the number of ‘Requests For Support’ (RFS). However, there is not a corresponding increase in the use of the Consultation Line, so we just wanted to let professionals know that the service is still operating as normal.
To use the service call 0345 603 7627, ask for the Children & Families Hub and state you are a Professional. Professionals will also have to state if they are calling for the Consultation Line (Social Worker will give advice but not record the call) or the Priority Line (because an immediate response is necessary).
The Request for Support Portal is available here: https://www.essexeffectivesupport.org.uk/request-support/