Request support or raise a concern for a child
The Essex Safeguarding Children Board is not an operational team and cannot take referrals, access information or provide any other information about children and families in Essex. To raise a request or report a concern please follow the instructions below.
For members of the public:
- If a child or young person is in immediate danger, call 999.
- If you're worried that a child is being abused or neglected, call the Children and Families Hub on 0345 603 7627. This phone line is open Monday to Thursday 9am to 5:30pm, and Fridays 9am to 4:30pm.
- Out of hours or bank holidays, call the emergency duty team on 0345 606 1212.
For those working or volunteering with children and families please ensure you are requesting the correct level of support.
- If you have an immediate safeguarding concern call 0345 603 7627 and ask for the priority line. This phone line is open Monday to Thursday 9am to 5:30pm, and Fridays 9am to 4:30pm.
- Out of hours or bank holidays, call the emergency duty team on 0345 606 1212.
- You can also report a level 3 or 4 concern using the online Request for Support form. You can find out how to make an effective request for support on the examples and guidance page.
The Children and Families Hub continue to offer a consultation line for professionals providing advice and guidance. This can be accessed by calling 0345 603 7627 and asking for the 'Consultation Line'.
