Multi-Agency Case Audits (MACAs)

What’s a MACA?

Multi-Agency Case Audits (MACAs) are meetings that professionals from a variety of agencies attend to evaluate, reflect, and learn from the effectiveness of multi-agency work that has been undertaken with children, their families, and carers.

The aim of the MACA meeting is to look at the quality and effectiveness of service delivery. Any organisation can nominate cases for discussion. The children and young people considered at MACA meetings are those who are receiving a service from Children’s Social Care and are identified as either Children in Need, children and young people who are subject of Child Protection Plans or children and young people who are in public care.

What happens after?

Key learning points and actions are agreed and taken forward by appropriate individuals in order to enhance and improve practice. A confidential summary report is produced and shared on a ‘need to know’ basis by those agencies involved with the child and their family.

The wider learning from MACA meetings is collected and informs regular updates to the ESCB Performance, Audit and Quality Assurance Sub-Committee for the purposes of multi-agency practice development.

What sort of case should I nominate?

The three upcoming MACA meeting have themes of:

  • Gangs
  • CYP Mental Health
  • Early Intervention for Families with Complex Needs

If you have an example of a case that fits within any of these themes and you think would provide opportunities for learning and practice development you can make a nomination. Additionally, if you have an example that could illustrate good practice you can also nominate.

If you have a case you’d like to nominate but it doesn’t fall into one of the three upcoming themes, please still send it through as this can be held for future MACA planning.

Nomination form

Terms of Reference

What it’s not for

MACA’s are not forums for resolving professional conflict/difference of opinion or for making case management decisions. Please refer to S.11 of the ESCB’s SET procedures (2018) for more detailed information about professional conflict resolution.